In our customer service training, participants learn by doing: a vast majority of the time is spent on hands-on activities, including role plays tailored to your business. Exercises are practical, realistic, fun and are skill based.
Our results-driven training solutions are available in multiple ways designed around today's various learning styles.
Private Training
Private Training
Private Training
Virtual Public Training
Virtual Private Training
Assessment
“It was a very informative day. The interactive role playing reinforced the information provided and the tools provided will be helpful to enhance our communications”
“The customer service class was great. It goes deeper than do's and dont's of customer service and into our behavior with our customers. It's a great class.”
“The instructor was engaging, friendly, and intelligent about how he presented info and worked with our diverse staff”
“The instructor was able to create a comfortable environment that organically developed specific ideas to better our skills and communication with customers.”