The Customer Service Training Center offers a variety of Skill Development Seminars that will increase your staff's effectiveness in properly dealing with your customers. Our customer service training seminars, workshops and courses are available throughout both the US and Canada.
Successful customer service is no longer a matter of mere technical proficiency. Rather, it is a combination of technical expertise, the ability to manage both information and people, and efficient communication. Our Managing Customer Relations/Relationship Building Seminars arms the participants with such skills, and gives all employees powerful new insights into client behavior, in addition to effective tools for creating lasting client satisfaction.In our Customer Relations/Customer Service seminars participants will:
The most educational part of the program for me was the interactive role playing. The course content offered me focus of forgotten information. The presenters were lively and kept our attention. My experience with your training staff was very engaging and knowledgeable.
Roxine Etzelmiller, Office Manager
National Oilwell Varco
Seminars & Workshops: are scheduled for both groups at your offices or through our open enrollment seminars: We also offer customer service training seminars to the general public.
Customer Service Training Programs, Seminars & Workshops are available in the US and Canada:
Alabama Alaska Alberta Arizona Arkansas British Columbia California Colorado Connecticut Washington, DC Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Ontario Oregon Pennsylvania Quebec Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Keep customers on your side by avoiding
the Customer Service Sins.